At Crowdo (“we, “us”, or “our”), we value your privacy and strive to protect your personal data in compliance with the laws of Malaysia. Crowdo will only collect, process use and disclose your personal data in accordance with the applicable laws in Malaysia (including the Personal Data Protection Act 2010 and Personal Data Protection Regulations 2013), this Privacy Notice and privacy terms in your agreement(s) with Crowdo you may have contracted with.
This Privacy Notice explains:
For the purposes of this Privacy Notice, please note that:
By submitting your own or another individual’s personal data, you confirm that you and such other individual agree to our processing of personal data in accordance with this Privacy Notice and you are responsible to provide accurate, complete and up-to-date information to us. Please do not send us any personal data if you do not want it to be processed in this way.
In order to enable us to deal with your inquiries, to manage your membership with us and/or to generally provide you with our products and services, we may need to and/or may be required to process personal data about you, including but not limited to:
By agreeing to this Privacy Notice, you agree that the abovementioned third parties are authorised to give us personal data about you for any of the purposes listed in this Privacy Notice or for any other lawful purpose.
Other than as stated above, we may use your personal data for purposes in relation to our businesses and the purposes include the following:
As a part of providing you with our products and services and the management and/or operation of the same, we may be required or need to disclose personal data about you and/or your accounts and/or facilities with us to the following third parties:
subject to all times to any laws (including regulations, guidelines and/or obligations) applicable to Crowdo (whether inside or outside of Malaysia). The afore-mentioned third parties may in some instances be located outside of Malaysia. If our data processing is carried out by a third party, we will require the third party to adhere to our standards.
Additionally, Crowdo’s partners may contact you about products, services and offers, which may be of interest to you or benefit you financially. However, please note that we will only disclose your personal data (which will not include information relating to your affairs or accounts) to our partners where your express prior consent has been obtained and subject at all times to any laws (including regulations, guidelines and/or obligations) applicable to Crowdo (whether inside or outside of Malaysia).
You may tell us at any time if you do not wish to receive marketing communications from us and partners by notifying us at the address/telephone number/email address given at the end of this Privacy Notice. Your latest written instructions to us will prevail. Please take note that certain communications such as statements of account and our websites contain standard information regarding our other products and services that cannot be removed without affecting delivery/ provision of our services and/or products, the operation of your account(s) and/or facility(ies) with us, and/or additional costs to you.
We will otherwise treat your personal data as private and confidential and will not disclose your personal data to anyone outside Crowdo except:
Personal Data is our asset and therefore Crowdo places great importance on ensuring the security of your personal data. We regularly review and implement up to date technical and organizational security measures when processing your personal data.
In processing your personal data, we will take practical and reasonable steps to protect the personal data from any loss, misuse, modification, unauthorized or accidental disclosure, alteration or destruction.
Crowdo will retain your personal data in compliance with the applicable laws of Malaysia (including Personal Data Protection Act 2010 and Personal Data Protection Regulations 2013 including their revisions), this Privacy Notice and the terms and conditions of your agreement(s) with Crowdo for the duration of your relationship with us, for such period as may be necessary for the fulfilment of its purpose and/ or for the purpose of protecting the interests of Crowdo and/or its customers as may be deemed necessary, where otherwise required by the law and/or where required by Crowdo’s relevant policies.
When your personal data is no longer needed, we will take all reasonable steps to ensure that all the personal data is destroyed or deleted.
Where indicated, it is obligatory to provide your personal data to us to enable us to process your application for our products or services. Should you decline to provide such obligatory personal data, we may not be able to process your application/request or provide you with our products or services.
We can assist you to access and correct your personal data held by us.
Where you wish to have access to your personal data in Crowdo’s possession, or where you are of the opinion that such personal data held by us is inaccurate, incomplete, misleading or not up-to-date, you may access to your registered data online in the Profile section of our website.
Please note that Crowdo may have to withhold access to your personal data in certain situations, for example when we are unable to confirm your identity or where data requested for is of a confidential commercial nature or in the event we receive repeated requests for the same data.
Please also note that Crowdo may use its discretion in allowing the corrections requested and/or require further documentary evidence of the new data to avoid fraud and inaccuracy.
Subject always to our contractual rights and obligations under relevant laws and regulations, you may exercise your choice in respect to the disclosure, retention and use of your personal data. Should you wish to do so, kindly contact us at the address/telephone number/email address given at the end of this Privacy Notice.
Crowdo may from time to time set up cookies on your computer, and may access to those cookies. Cookies can be disabled and enabled in your web browser.
Any information so collected by Crowdo will be non-personal and anonymous and such information is obtained solely to understand your use of our website.
If you do not want us to continue to use your personal data as described above, kindly contact us at the telephone number/email address given at the end of this Privacy Notice or unsubscribe the membership with us.
By not informing us or unsubscribing, we will assume we have your implied consent to process your personal data as described above.
This Privacy Notice may be revised from time to time. Notice of any such revision will be given on Crowdo’s website and/or by such other means of communication deemed suitable by Crowdo.
The terms in this English version of Privacy Notice shall prevail in the event of conflict(s) with the corresponding Bahasa Malaysia version of Privacy Notice.
Should you have any query in relation to this Privacy Notice or how we handle your personal data, kindly contact us below:
Attention: Crowdo Malaysia Officer
Last updated on December 9th, 2015